If you have ever worked for the public—as a food server, a store clerk, or a person behind a counter providing a smile and assistance for people who neglect to respect you and might give you a rotten time, a great book has come on the scene by Jess E. I would recommend it highly for saying exactly what you thought and couldn’t say outloud for fear of losing your job.
Jess E remains anonymous to protect his identity and “tell it like it is!” I laughed out loud as did my husband.
Some of you might recognise yourself in customer interactions, Oops. If you are demanding of perfection from sellers or service providers, it might not be as pleasant to read as it will be for the rest of us who have walked in Jess E’s shoes.
Putting the shoe on the other foot might do you, your son, your daughter, your spouse a lesson in how to treat others. I wished I had had this booklet lying around when I was still working. Super gift for the lunch room!
Check it out on Amazon.
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